Access & Assistance Take a virtual tour

Please click on a venue name from the list below to learn about access and assistance.
 


DAVIES SYMPHONY HALL

Louise M. Davies Symphony Hall is accessible from the Box Office entrance on Grove Street between Van Ness Avenue and Franklin Street. Doors into the lobbies and auditorium open one hour prior to performances. Passenger elevators in both the Grove Street Lobby and Van Ness Avenue Lobby provide access to the Orchestra, First Tier and Second Tier levels. A passenger elevator at the Orchestra level entrance to the Loge provides access to the Loge level.

SEATING: Wheelchair accessible seating is available in the Orchestra, Terrace, Loge and Second Tier levels of the auditorium. Aisle seats with swing-up armrests are available in the Orchestra, Terrace, Loge, First Tier and Second Tier levels. The War Memorial does not provide wheelchairs.  Tickets for wheelchair accessible seats and companion seats may be purchased at all price levels. Please make sure to tell the Box Office of your seating needs when ordering tickets.

ASSISTIVE LISTENING DEVICES: A wireless RF Assistive Listening System is available for all performances. Headsets, which may be used with or without a hearing aid, are available free of charge at the coat check room in the Grove Street Lobby (Box Office Entrance). A valid I.D. or credit card is required as a security deposit, and will be returned upon return of the headset.

RESTROOMS: Accessible restrooms are located in the Grove Street Lobby.

WAR MEMORIAL OPERA HOUSE

The War Memorial Opera House is accessible from entrances on each of the Van Ness Avenue, Grove Street (south) and Courtyard (north) sides of the building. The Van Ness Avenue and Grove Street entrances open one hour prior to performances; the "Carriage Entrance" on the Courtyard (north) side opens one and one-half hours prior to performances for patrons going to the Opera House Café for pre-performance lunch or dinner. There are two passenger elevators in the main lobby which serve all floors except the Balcony (5th floor).

The San Francisco Opera and San Francisco Ballet each operate box offices in the Van Ness Lobby of the Opera House, accessible from the Van Ness Avenue entrance (see Box Office Information for box office hours of operation).

SEATING: Wheelchair accessible seating is available in the Orchestra, Mezzanine and Dress Circle levels of the auditorium. Aisle seats with swing-up armrests are available in the Orchestra, Dress Circle, Balcony Circle and Balcony levels. The War Memorial does not provide wheelchairs.  Tickets for wheelchair accessible seats and companion seats may be purchased at all price levels. Please make sure to tell the Box Office of your seating needs when ordering tickets.

ASSISTIVE LISTENING DEVICES: A wireless RF System is available for all performances. Headsets and neck loops with T-coil functionality are available free of charge at the check rooms at the north and south ends of the main lobby. A valid I.D. or credit card is required as a security deposit, and will be returned upon return of the headset.

RESTROOMS: Accessible restrooms are located in the lobbies on all levels except the Orchestra (1st floor) and Balcony (5th floor).

HERBST THEATRE

The Herbst Theatre is located in the War Memorial Veterans Building. The Veterans Building is accessible from the Van Ness Avenue entrance. An automatic door is located near the north end of the main building entrance. The Herbst Theatre is accessible from the Veterans Building main lobby. Entrances to the Veterans Building are open on a daily basis from 8:00 a.m. to 11:00 p.m. Doors into the Herbst Theatre lobby and auditorium open one hour prior to performances.

SEATING: Wheelchair accessible seating is available in the Orchestra and Dress Circle levels of the auditorium. The War Memorial does not provide wheelchairs.  Aisle seats with swing-up armrests are available in the Orchestra and Dress Circle Levels. Tickets for wheelchair accessible seats and companion seats may be purchased at all price levels. Please make sure to tell the Box Office of your seating needs when ordering tickets.

ASSISTIVE LISTENING DEVICES: A wireless RF Assistive Listening System is available for all performances. Headsets and neck loops with T-coil functionality are available free of charge in the Herbst Theatre lobby (see House Manager). A valid I.D. or credit card is required as a security deposit, and will be returned upon return of the headset.

RESTROOMS: Accessible restrooms are located on the first and second floors of the Veterans Building. Second floor restrooms can be reached via passenger elevators from the Veterans Building main lobby.  Accessible restrooms are also located in the Herbst Cafe (Lower Level), which can be reached via passenger elevators from the Veterans Building main lobby.

THE GREEN ROOM

RESTROOMS: Accessible restrooms are located on the first and second floors of the Veterans Building. Second floor restrooms can be reached via passenger elevators from the Veterans Building main lobby.

ACCESSIBLE PARKING

PERFORMING ARTS GARAGE (415.252.8238): Enter on Grove Street between Franklin and Gough, or on Gough Street between Fulton and Grove. There are eight parking spaces for persons with disabilities, two on each level. Two accessible elevators serve all floors of the garage.

CIVIC CENTER GARAGE (415.863.1537): Enter on McAllister Street between Polk and Larkin. There are eight parking spaces for persons with disabilities on Level 1. Three accessible elevators serve all floors of the garage.

BLUE CURB PARKING DESIGNATIONS: Several blue curb parking spaces are situated on streets immediately surrounding the War Memorial and Performing Arts Center including Grove Street, Franklin Street, Van Ness Avenue and McAllister Street.