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War Memorial Opera House : Disability Access Seating | Assistive Listening | Restrooms | Telephones | Parking | Public Transportion
The War Memorial Opera House is accessible from entrances on each of the Van Ness Avenue, Grove Street (south) and Courtyard (north) sides of the building. The Van Ness Avenue and Grove Street entrances open one hour prior to performances; the "Carriage Entrance" on the Courtyard (north) side opens one and one-half hours prior to performances for patrons going to the Opera House Café for pre-performance lunch or dinner. There are two passenger elevators in the main lobby which serve all floors except the Balcony (5th floor). The San Francisco Opera and San Francisco Ballet each operate box offices in the Van Ness Lobby of the Opera House, accessible from the Van Ness Avenue entrance (see Box Office Information for box office hours of operation). Seating: Wheelchair accessible seating is available in the Orchestra, Mezzanine and Dress Circle levels of the auditorium. Aisle seats with swing-up armrests are available in the Orchestra, Dress Circle, Balcony Circle and Balcony levels. Tickets for wheelchair accessible seats and companion seats may be purchased at all price levels. Please make sure to tell the Box Office of your seating needs when ordering tickets. Assistive Listening Devices: A wireless, infrared Assistive Listening System is available for all performances. Headsets, which may be used with or without a hearing aid, are available free of charge at the check room at the south end of the main lobby. A valid I.D. or credit card is required as a security deposit, and will be returned upon return of the headset. Restrooms: Accessible restrooms are located in the lobbies on all levels except the Orchestra (1st floor) and Balcony (5th floor). Public Telephones: Accessible public telephones are located on the Orchestra lobby level. A public telephone with "TDD" is located in the Orchestra level lobby in the northeast corner. Accessible Parking: Performing Arts Garage (415 252-8238): Enter on Grove Street between Franklin and Gough, or on Gough Street between Fulton and Grove. There are eight parking spaces for persons with disabilities, two on each level. Two accessible elevators serve all floors of the garage. Civic Center Garage (415 863-1537): Enter on McAllister Street between Polk and Larkin. There are eight parking spaces for persons with disabilities on Level 1. Three accessible elevators serve all floors of the garage. Blue Curb Parking Designations: Several blue curb parking spaces are situated on streets immediately surrounding the War Memorial and Performing Arts Center including Grove Street, Franklin Street, Van Ness Avenue and McAllister Street. Public Transportation: Public transit information and trip planning for the entire San Francisco Bay Area, including information about accessible lines and paratransit, can be found online at 511.org or by dialing "511" from any of the nine Bay Area counties (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano and Sonoma). Public Transit Accessibility Information:
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